Marcin Mrugacz

Work Experience

August 2015 - Till now - Meeting and event assistant, (Ireland)

-Preparation of the hotel rooms for events & meetings based on function sheets.
-Managing food & drink orders in addition to close cooperation with manager and supporting the management team.
-Teamwork being at the heart of my job, working long hours with flexibility in order to maintain the business fluency along with customer satisfaction.

Please visit www.radissonblu.com to learn more about company.

June 2013 - August 2015 - Freelancing, (Poland/Ireland)

-Dealing with customers, understanding their needs, and building strong and trustful relationship,
-Programming in mql4 and developing code as instructed for clients, using MetaTrader software on the Forex markets,
-strong analytical focus on optimising risk/reward and ROI in all coded algorithms.

Mar 2013- Jun 2013 – Team Leader at Telbridge (Poland)

-Managing a successful sales team of 12, conducting goal setting and performance review meetings,
-Proving individual and group coaching to improve sales figures,
-Increasing sales results of my team by 35 %,
-Checking and signing off on sales orders.

Oct 2012- Mar 2013 – Telesales Agent at Telbridge (Poland)

- Working in fast paced environment,
- Gaining expert knowledge of company’s products and procedures in the space of one week,
-Managing outbound phones and dealing with 70 to 100 customer per day,
-Constantly achieving great sales results of insurance products - selling on average 6 to 8 policy when the company’s average was 3 to 4 per day (a proven track record),
-Top 10 best seller among 80 employees every month.